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Because we are an academic research group and not a commercial software developer, we are unable to provide significant support for our software. For this reason, we have tried to provide as much information as we could in the documentation that is delivered with our software, so if you have questions about the software, please start there. However, we are committed to ensuring that your experience with our software is a good one, so please contact us if the documentation fails to address your concerns. In particular, If you uncover a bug, or think something really ought to be added to the documentation.